Quality#

One of our relatives recently bought a plastic play torch for our daughter as one of her Christmas presents. My daughter only played with the torch for less than a week when it suddenly stopped working. In order to find out what the issue could be, I opened up the top with a screwdriver and found that the spring that pushes the batteries up to the contact in the light bulb had become stuck. The product had been made in the Far East probably very cheaply and my relative had paid about eight pounds (GBP) for it.

I ask you now, "Has our society gone so far as to produce goods as cheaply as possible, only to bin what we have just bought and replace things shortly afterwards with something new  - so that we have the latest, up-to-date products and so that our economy keeps on going, companies sell more products, increase their profits and investors and in particular shareholders multiply their wealth?".  

Is short term 'Greed' worth more than our future, our children and our children’s children, the state of the earth and what is surrounding us? It seems that short-term thinking is more popular than future-thinking and Norman Lear, the American television writer and producer goes straight to the point by saying “Short term thinking is the social disease of our time.”. 

Wouldn’t it be wiser to produce good quality products that last and for companies to increase revenue by INNOVATION rather than by producing cheaper and cheaper quality products? And wouldn’t it be better to price the products on how much they cost and what they are worth, even if they are more expensive and to justify this by highlighting the quality without producing masses of cheap products? 

To give you another example where quality is paramount, the car manufacturer Porsche, in their financial year 2007/2008, built approximately 100,000 cars in comparison to their competitors within the same quality league who produced approximately 1 million cars during the same time (see Porsche AG).   

If we seriously want to make a difference, every individual can. How? By being more conscious, looking more at the quality of products, doing more research on what we want to buy and by only buying good quality products, so leaving those ones that will fall apart behind. 

Our leaders and business owners also can take responsibility by producing and distributing good quality items. You may say that you have to produce cheap products to compete against the rest of the world but do you really? I leave you with that thought. 

Tuesday, January 06, 2009 3:13:13 PM (GMT Standard Time, UTC+00:00) #    Comments [2]  | 

 

Friday, January 09, 2009 11:05:45 PM (GMT Standard Time, UTC+00:00)
I very much agree with all you've said about competing on price leading to ludicrously rubbishy quality products like that torch- many people in the global justice movement call this (& nations competing with each other to cut down on corporate taxes (so collapsing public services) to attract employment for their citizens) they call this the "race to the bottom". But the current fair trade paradigm with nations creating things for a distant "market" competing on price with practically no regulations on quality- is bound to lead to this sort of nonsense. Most people haven't the time or the engineering capacity to look at a product properly to see if it will last- thats why international REGULATION is so essential. Also the current paradigm where private global money creators (banks etc- "credit" as they call their "lending" [more at http://www.prosperityuk.com/prosperity/articles/howbcm.html) and speculators (sorry "investors") both ruling the world really- behind our so called "democracies" ; Any govs that do not comply with their agenda of cutting down on ALL labour & environmental regulations and costs to business & capital investors get punished by disastrous capital & corporate flight to other nations NOT doing so [more at www.simpol.org/]: This ENTIRE economic model is hopelessly busted. But, because private vested interests have infiltrated governments & regulatory agencies & economic orthodoxy so thoroughly it will only take MUCH MORE CRASHING of this hopeless economic system to bring about the necessary revolutions in thinking & economic systems. I also believe that we are on the verge of a great Spiritual teacher of the stature of Jesus or higher emerging into the public sphere and his group [more at http://www.share-international.org/], but they are waiting for the bailouts and frantic propings up of the current economic/financial system to fail, as they will, so the hopeless "Washington concensus neo-liberal" economic model finally collapses utterly- then we will be brought to our knees and ready to listen to the Spiritual teachers' guidance for the vitalness of change if humanity is to have a viable social & ecological future.
TB
Sunday, January 17, 2010 7:43:24 PM (GMT Standard Time, UTC+00:00)
Sooo true! In my business, language training, as in so many other sectors, the big players compete on price but I am thankful that quality assures satisfaction and effectiveness not price - no matter how low the quote was.

Let me share a nice story, my father used to have a Christmas Tree farm in Devon, the existing providers at the time, predominantly but not exclusively garden centres and garages, imported their trees, they would have been cut at the end of November (perhaps earlier according to some reports) and ours were cut on a daily basis, but being a newcomer that's already spent 7-9 years growing the trees, shaping them, fertilizing - nurturing them in the very real sense of the word, it was time to make some cash, but we couldn't afford to compete on price so he decided to charge more than the going average and we saw a lot of families come in, scoff at the prices and leave.

The following year, after a few threadbear trees had plagued the christmas break with much unloved hoovering, we had a lot of those families coming back, saying 'never again..' so it was a hard lesson, but a lesson that sticks, so I really am a believer, in allowing your clients or customers to shop around, then come back more convinced than ever that quality pays. It's really difficult when you are starting out and I am in a starting out position every two years due to my hubbies business but I remind myself each time of this story and similar ones of my own. (Feels more comfortable telling you about my lovely Dad's business experiences, rather than blowing my own trumpet, I guess :-)

Take care now
Greetings from Bavaria
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